Office hours freezes on one particular day
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- Posts: 3
- Joined: Wed Apr 17, 2013 9:51 am
Office hours freezes on one particular day
We are using Medisoft 18 on Windows Server 2008R2 and use a mixture of client computers and remote desktop to a terminal server.
Just today we have the problem when any user opens April 30th, the current appointments are seen, but we are unable to edit or add appointments to this day or move to another day(it gets locked on the 30th). We can close office hours without a problem and login again to view and add or edit appointments on any other day.
It happened after a user dragged and dropped an appointment to another provider. If I click on that appointment and try to move it back it says, "Appointment Not Seen In This View".
Thanks in advance for your help.
Diana
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Office hours freezes on one particular day
I would be curious to learn if you drag and drop another appointment in a similar way if you have more issues with Office Hours.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 3
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Re: Office hours freezes on one particular day
Anyway, thanks for your forum. It's very helpful.
Diana
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Re: Office hours freezes on one particular day
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Re: Office hours freezes on one particular day
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Office hours freezes on one particular day
-
- Posts: 4
- Joined: Mon May 13, 2019 9:06 am
Re: Office hours freezes on one particular day
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: