Invalid or duplicate adjustment codes! Cannot Save - Revenue Management
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- Posts: 8
- Joined: Fri Mar 02, 2018 4:44 pm
Invalid or duplicate adjustment codes! Cannot Save - Revenue Management
I am currently in Version 22 and as of next week after I performed the updates for revenue management stated getting an error when I go under the preferences in revenue management. When I try to save any changes under the preferences I get an error message saying: "Invalid or duplicate adjustment codes! Cannot Save." If I open the Assign posting codes tab there are no columns for any posting codes For some reason I cannot attach the screen shot. I have tried restarting the server and the other machines that connect to the database as well. Please advise.
Thank you,
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Invalid or duplicate adjustment codes! Cannot Save - Revenue Management
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 8
- Joined: Fri Mar 02, 2018 4:44 pm
Re: Invalid or duplicate adjustment codes! Cannot Save - Revenue Management
Revenue Management Encountered a Problem:
The development team was automatically notified of this problem. If you need immediate assistance, contact your vendor or eMDs support at (855) 675-8326.
The following information about the error was automatically captured:
• a screenshot was taken of the desktop at:
C:\Medisoft\BIN\RCM\RevenueManager.exe.UnhandledException.png
• an event was written to the application log
• details were written to a text log at:
C:\Medisoft\BIN\RCM\RevenueManager.exe.UnhandledExceptionLog.txt
Detailed error information follows:
Date and Time: 9/12/2018 9:37:53 AM
Machine Name: MEDISOFT_APPS2
IP Address: fe80::d5a2:9318:1e33:632c%15:9999-0000000
Current User: IMSAD\ullag
Application Domain: RevenueManager.exe
Assembly Codebase: file:///C:/Medisoft/BIN/RCM/RevenueManager.exe
Assembly Full Name: RevenueManager, Version=3.2218.18207.78, Culture=neutral, PublicKeyToken=null
Assembly Version: 3.2218.18207.78
Assembly Build Date: 7/26/2018 12:14:52 PM
Exception Source: MS17
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site: btCancel_ItemClick
---- Stack Trace ----
MS17.PracticeOptionsEditor.btCancel_ItemClick(sender As Object, e As ItemClickEventArgs)
RevenueManager.exe: N 00053
DevExpress.XtraBars.BarItem.OnClick(link As BarItemLink)
RevenueManager.exe: N 00118
DevExpress.XtraBars.BarBaseButtonItem.OnClick(link As BarItemLink)
RevenueManager.exe: N 00042
DevExpress.XtraBars.BarItemLink.OnLinkClick()
RevenueManager.exe: N 00351
DevExpress.XtraBars.BarItemLink.OnLinkAction(action As BarLinkAction, actionArgs As Object)
RevenueManager.exe: N 00116
DevExpress.XtraBars.BarButtonItemLink.OnLinkAction(action As BarLinkAction, actionArgs As Object)
RevenueManager.exe: N 00729
DevExpress.XtraBars.BarItemLink.OnLinkActionCore(action As BarLinkAction, actionArgs As Object)
RevenueManager.exe: N 00077
DevExpress.XtraBars.ViewInfo.BarSelectionInfo.ClickLink(link As BarItemLink)
RevenueManager.exe: N 00077
DevExpress.XtraBars.ViewInfo.BarSelectionInfo.UnPressLink(link As BarItemLink)
RevenueManager.exe: N 00126
DevExpress.XtraBars.Controls.CustomLinksControl.OnMouseUp(e As MouseEventArgs)
RevenueManager.exe: N 00233
System.Windows.Forms.Control.WmMouseUp(m As Message&, button As MouseButtons, clicks As Int32)
RevenueManager.exe: N 00654
System.Windows.Forms.Control.WndProc(m As Message&)
RevenueManager.exe: N 8792241
DevExpress.XtraBars.Controls.DockedBarControl.WndProc(msg As Message&)
RevenueManager.exe: N 00342
System.Windows.Forms.ControlNativeWindow.OnMessage(m As Message&)
RevenueManager.exe: N 00015
System.Windows.Forms.ControlNativeWindow.WndProc(m As Message&)
RevenueManager.exe: N 00048
System.Windows.Forms.NativeWindow.Callback(hWnd As IntPtr, msg As Int32, wparam As IntPtr, lparam As IntPtr)
RevenueManager.exe: N 00089
I checked for programs updates and I get a message that I have the most recent update.
I click OK in the error window and it opens the preferences.
I checked the Remittance Codes for duplicates and there are none. But the strange part is that everything I had under Assign posting codes tab is wiped out. There are no columns, I tried to add from the grid add buttons but options are grayed out.
I have to close Revenue Management on the task manager because it won't close and keep getting the error.
Will you be available for support so I can call you regarding this issue?
Thank you.
Gisela
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- Posts: 8
- Joined: Fri Mar 02, 2018 4:44 pm
Re: Invalid or duplicate adjustment codes! Cannot Save - Revenue Management
First time I checked I didn't find any duplicates adj codes. However I closed and opened it back again and in fact I did find one duplicate adj code under the Remittance tab, I deleted it but still gave me error when trying to save, so I had to end task for Revenue Management, opened back again and the duplicate adj code was gone and the issue has now been resolved. You were spot-on with your advise. Thank you so much!!!
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: