box 33b on Medisoft v19

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baybridge88
Posts: 23
Joined: Sun Jul 12, 2015 6:30 pm

box 33b on Medisoft v19

Post by baybridge88 » Wed Sep 11, 2019 8:23 pm

I send my claims thru Office Ally. The payor required a taxonomy code which is correctly provided in box 24j, but rejected the claim because the same taxonomy code also appear in box 33b. How do I stop Medisoft from pulling that taxonomy code into box 33b?
Helps much appreciated.

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Gavin Walker
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Location: Springfield, MO
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Re: box 33b on Medisoft v19

Post by Gavin Walker » Thu Sep 12, 2019 8:07 am

Do you have the taxonomy setup in the Taxonomy field in the provider IDS grid or in some other field? As a default the CMS-1500 form prints only the NPI and the first Legacy ID. Also, it sounds like you are submitting print image claims. We recommend ANSI 5010 claims which will give you a lot more flexibility on sending electronic claims.
Gavin Walker
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baybridge88
Posts: 23
Joined: Sun Jul 12, 2015 6:30 pm

Re: box 33b on Medisoft v19

Post by baybridge88 » Sat Sep 14, 2019 11:23 am

Thanks Gavin, I'll look into that. What I do know is that Office Ally accept print image claims (based on information on their website and convert the print images to new standards), I'm actually ignorant re. ANSI 5010. I only know that my office use ICD10 codes, and when we have to print claims, we still use CMS-1500 forms.

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