Licenses in use
Posted: Sat Nov 23, 2019 5:22 am
We have 15 licenses
I'm sure the solution is to increase the number of licenses but supposedly the next jump is to 25 licenses, not 5, which is what we need. There are times during the day when there is a logjam and a doctor (two of us right now) cannot access the system.
There are two programs, I think LICSTAT, to see who is in the EMR, and PROCID, t to "clear out" the licenses, so that we can access the system. Only the doctors or one of the nurses has permission to use those programs.
We need to do this at times because a medical assistant will have, for example, "parked" a workstation, waiting for a doctor to come into the room, which did nothing more than take up a license that someone else could be using. Back in 2014 when we installed clinical, I thought that parking freed up a license. We started out with only 5 licenses. I quickly increased to 15.
1. When we "clear out" the licenses, so that we can get on the system, which licenses are being cleared out, those not being used at the time, or is it random? I just want to know that we are not doing damage to the data by using the PROCID program.
2. I keep the program always "on" at my desktop, and open it while in an exam room. There are times when I come back to my desktop and there is a message that says "license has been taken, please exit the system immediately". Is this what has happened after the PROCID program was used? I always exit the system at this point, but if I didn't exit, would there be a data error, or would the system just hang?
thank you for any info.
I'm sure the solution is to increase the number of licenses but supposedly the next jump is to 25 licenses, not 5, which is what we need. There are times during the day when there is a logjam and a doctor (two of us right now) cannot access the system.
There are two programs, I think LICSTAT, to see who is in the EMR, and PROCID, t to "clear out" the licenses, so that we can access the system. Only the doctors or one of the nurses has permission to use those programs.
We need to do this at times because a medical assistant will have, for example, "parked" a workstation, waiting for a doctor to come into the room, which did nothing more than take up a license that someone else could be using. Back in 2014 when we installed clinical, I thought that parking freed up a license. We started out with only 5 licenses. I quickly increased to 15.
1. When we "clear out" the licenses, so that we can get on the system, which licenses are being cleared out, those not being used at the time, or is it random? I just want to know that we are not doing damage to the data by using the PROCID program.
2. I keep the program always "on" at my desktop, and open it while in an exam room. There are times when I come back to my desktop and there is a message that says "license has been taken, please exit the system immediately". Is this what has happened after the PROCID program was used? I always exit the system at this point, but if I didn't exit, would there be a data error, or would the system just hang?
thank you for any info.