Telehealth Option HIPAA Compliant & Secure

Topics about the distribution of health related services via electronic, telephone and video chat technologies. This category is for telehealth and telemedicine options for independent providers and anything related to the use of them in a practice.
Post Reply
User avatar
Gavin Walker
Posts: 4391
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Telehealth Option HIPAA Compliant & Secure

Post by Gavin Walker » Tue Mar 24, 2020 10:48 am

One of the telehealth options that Walker Tek carries is Updox. They bundled their Video Chat service and their Secure Text service into one. It is HIPAA compliant (2 factor authentication) and completed visits live on their cloud for 7+ years for archive. General flow: provider sends secure text to patient inviting them to the Updox chat room, patient has 10 minutes to respond before the session closes, the patient’s text will contain a link for them to click and enter the secure chat room, when the visit is over a summary is generated for the biller to use to bill the visit. It is all web based so there are no apps to have to download. For Medisoft and Lytec users, an SFTP can be used to pull in, re-title and place files where you like.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777 x0
417-763-6386

Post Reply