Kick off medisoft

Technical problems with Medisoft.
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Rogerw
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Joined: Wed Nov 04, 2015 12:11 pm

Kick off medisoft

Post by Rogerw » Tue Jan 07, 2020 10:51 am

Gavin
We sometimes get personnel that stay logged into medisoft once they have left for the day and when I try to do a daily back up it will not allow this because some still logged in. How do we kick them off medisoft so a backup can be done.

thank you
Roger

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Gavin Walker
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Location: Springfield, MO
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Re: Kick off medisoft

Post by Gavin Walker » Wed Jan 08, 2020 8:50 am

One way to do this would be to stop Advantage Database Server and restart it.
Gavin Walker
Walker Tek Solutions, LLC
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Rogerw
Posts: 20
Joined: Wed Nov 04, 2015 12:11 pm

Re: Kick off medisoft

Post by Rogerw » Wed Jan 08, 2020 12:24 pm

but I cannot do this in the middle of the day in the case of someone that went tot lunch and has a patient open and some one needs to get into it.
this works fine when no one else is logged into medisoft, is there another way to just remove one person?

thank you
Roger

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Kick off medisoft

Post by Gavin Walker » Thu Jan 09, 2020 8:42 am

You cannot backup at all unless everyone is out of Medisoft. So if you want to do a backup one way to get them out would be to stop the Advantage Database Server.

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