Supervising provider issue

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rprasadb2000
Posts: 21
Joined: Mon Dec 19, 2016 4:23 am

Supervising provider issue

Post by rprasadb2000 » Tue Dec 04, 2018 3:14 pm

Hi,

We are using Medisoft V22 which was upgraded from V19. We are facing issues in adding supervising provider on claim.

The way it is as Case: Assigned "CH", Ordering "", Supervising "CH", Attending "ET", Created the claim by Attending Provider. In claim management, it show provider ET and when we print the claim, service line has proper NPI of ET while box 17 has a qualifier DQ but CH name and NPI is missing. When we delete the claim and recreate it sometimes it gets the proper DQ, Name and NPI while at many times no change.

Another Case: Assigned "ET", Ordering "", Supervising "CH", Attending "ET", Created the claim by Attending or assigned Provider. In claim management, it show provider ET and when we print the claim, service line has proper NPI of ET while box 17 has a qualifier DQ but CH name and NPI is missing. When we delete the claim and recreate it sometimes it gets the proper DQ, Name and NPI while at many times no change.

Am I missing something because sometimes we get it correct while at other time, it is not.

Thanks
Rajendra Prasad

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