Permissions Keep Resetting

Technical problems with Medisoft.
Post Reply
Posts: 267
Joined: Fri Mar 11, 2011 6:59 pm

Permissions Keep Resetting

Post by mbpros » Tue Oct 30, 2018 12:28 pm

Under Permissions the Permissions for AR Status List, AR Task List and AR Tracker keep resetting. I will place the check marks so Level 2 has access to these tasks...and the user will log in and have no problem using the AR Tracker....but then the user logs out and the next day the permissions have reset to the default so Level 2 does not have access.

So I have to keep giving Level 2 access to these 3 tasks.

Anything that can be done about this?

Steven Zats
Medical Billing Professionals

User avatar
Gavin Walker
Posts: 4254
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO

Re: Permissions Keep Resetting

Post by Gavin Walker » Wed Oct 31, 2018 8:22 am

The first thing I would do is limit those who have level 1 access and then have everyone with level 1 access change their password.
Gavin Walker
Walker Tek Solutions, LLC

Post Reply