Wrong Payment Computation

General information about Medisoft
Post Reply
rprasadb2000
Posts: 21
Joined: Mon Dec 19, 2016 4:23 am

Wrong Payment Computation

Post by rprasadb2000 » Thu Oct 25, 2018 2:15 am

Hi,

We do have a scenario like below

1/20/2018 – 90834 - Amount $200.00
10/24/2018 – COMMPAY: -61.36
7/31/2018 – COMMPAY: -62.31
7/31/2018 – COMMADJ: -137.69
7/31/2018 – TB: 61.36

In this case it computes the payment of 127.67 (61.36+62.31) and shows negative balance for the service line. TB is configured as Insurance Takeback Adjustment.

How can we correct this? We have been posting the payments using RM.

Thanks
Rajendra Prasad

User avatar
Gavin Walker
Posts: 4226
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Wrong Payment Computation

Post by Gavin Walker » Thu Oct 25, 2018 2:17 pm

The confusing part is it looks like the take back occurred before the payment. I am guessing you need to adjust off the $61.36 payment amount since the insurance took it back. If it is more complex than this, then I think you'll need to work one-on-one with a Medisoft trainer on this.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

Post Reply