Wrong Payment Computation

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Posts: 21
Joined: Mon Dec 19, 2016 4:23 am

Wrong Payment Computation

Post by rprasadb2000 » Thu Oct 25, 2018 2:15 am


We do have a scenario like below

1/20/2018 – 90834 - Amount $200.00
10/24/2018 – COMMPAY: -61.36
7/31/2018 – COMMPAY: -62.31
7/31/2018 – COMMADJ: -137.69
7/31/2018 – TB: 61.36

In this case it computes the payment of 127.67 (61.36+62.31) and shows negative balance for the service line. TB is configured as Insurance Takeback Adjustment.

How can we correct this? We have been posting the payments using RM.

Rajendra Prasad

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Gavin Walker
Posts: 4254
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO

Re: Wrong Payment Computation

Post by Gavin Walker » Thu Oct 25, 2018 2:17 pm

The confusing part is it looks like the take back occurred before the payment. I am guessing you need to adjust off the $61.36 payment amount since the insurance took it back. If it is more complex than this, then I think you'll need to work one-on-one with a Medisoft trainer on this.
Gavin Walker
Walker Tek Solutions, LLC

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