Failed Transaction Error: Could not process requested input

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prosete
Posts: 202
Joined: Tue Feb 22, 2011 1:00 pm

Failed Transaction Error: Could not process requested input

Post by prosete » Thu Jul 05, 2018 12:49 pm

After relocating to another state with a different Medicare FI and creating a new practice, I am trying first to test my EDI submissions to Change Health by simply verifying eligibility before I attempt to send claims. However, when trying to verify, I am getting an error titled: "Failed Transaction: 1000300419 Could not process requested input"

Is there a simple fix to this anyone can suggest?

TIA

Paul Rosete

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Failed Transaction Error: Could not process requested input

Post by Gavin Walker » Fri Jul 06, 2018 3:18 pm

We'll need to setup Revenue Management again since you have a new practice database. I will enter a ticket to get this going for you. For our Change Healthcare club members, we don't charge for this setup.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

prosete
Posts: 202
Joined: Tue Feb 22, 2011 1:00 pm

Re: Failed Transaction Error: Could not process requested input

Post by prosete » Fri Jul 06, 2018 9:23 pm

Oh great! Thanks!

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