Medisoft v20 stops after Win 10 cumulative update

Technical problems with Medisoft.
drk
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Re: Medisoft v20 stops after Win 10 cumulative update

Post by drk » Thu Jul 28, 2016 4:28 pm

ADS.INI did not exist on the computer. Created per your instructions, did not make a difference.

I thought TCP/IP was the default connection protocol...

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Gavin Walker
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Re: Medisoft v20 stops after Win 10 cumulative update

Post by Gavin Walker » Thu Jul 28, 2016 10:48 pm

Grasping at straws here. The issue seems to be environmental since Medisoft v20 with the hot fix will start just fine on other Windows 10 computers with the latest updates.

drk
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Location: Boston, MA

Re: Medisoft v20 stops after Win 10 cumulative update

Post by drk » Sun Jul 31, 2016 11:30 am

Same here, I will keep looking and post if I find something. Thanks.

ardu
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Re: Medisoft v20 stops after Win 10 cumulative update

Post by ardu » Mon May 06, 2019 9:18 am

To revisit this subject. In a VM running fresh install of win 10 1809 build 17763.348 with no other software installed and onedrive uninstalled....Medisoft Net Pro v 20 with hotfix does not load. Office Hours v20 will load. To state Medisoft V20 is "officially" supported on Windows 10 is disingenuous at best. I know this version is a few behind but it should still work on v20 if it is stated it will work. The only versions I have been able to get it to run on are up to Win10 version 1607 build 14393.351 (without cumulative updates). Any higher version just doesn't work.

See solution below.
Last edited by ardu on Wed Jul 15, 2020 11:29 am, edited 1 time in total.

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Gavin Walker
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Re: Medisoft v20 stops after Win 10 cumulative update

Post by Gavin Walker » Tue May 07, 2019 2:18 pm

Medisoft v20 was released about 3 years before Windows 10 build 1809. eMDs, the manufacturer of Medisoft only supports the current version of Medisoft and 1 version back. So that is back to version 22 right now. So back when Medisoft v20 was supported by eMDs then they DID support Windows 10, but that was long before build 1809 came along.

Here at Walker Tek WE support Medisoft v20 on Windows 10. To date, we have always been able to get Medisoft v20 to work with Windows 10, regardless of the build of Windows 10. Sometimes, it is a real bugger to figure out. We do this without the help of eMDs as a courtesy to our customers.

ardu
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Re: Medisoft v20 stops after Win 10 cumulative update

Post by ardu » Wed Jul 15, 2020 8:21 am

I decided to re-visit this issue. I was able to get Medisoft v20 working on a fresh Windows 10 build 1809 and build 1909 in a VM (with onedrive and unnecessary default apps uninstalled) by toggling off all the options under Privacy in the All settings menu. For me, there was something in these Privacy settings that hangs Medisoft v20 on its first startup. Then after it runs once, returning all the settings to their original doesn't appear to cause Medisoft v20 to hang (weird). Also, on 1909 one can easily uninstall onedrive too. Everything is working fine now with Chrome, our EHR and other software installed for our environment. Hope this info helps someone else out there. So my initial findings in my above rant were incorrect.

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