Facility is not showing up on electronic claim
-
- Posts: 9
- Joined: Wed Apr 20, 2016 7:47 am
Facility is not showing up on electronic claim
Any idea what could be causing this issue?
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Facility is not showing up on electronic claim
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
-
- Posts: 9
- Joined: Wed Apr 20, 2016 7:47 am
Re: Facility is not showing up on electronic claim
I assume that means if I go into the facility, then into where you put the facility NPI, put a check mark there that says send on claim?Gavin Walker wrote:On the Facility IDs grid, make sure you check the box Send Facility On Claim.
If that is the case that is already done. Any other ideas? Like I said this is only a problem on 1 facility. All other facilities are paying fine.
I had the clearing house pull the claim on their end to see if the facility is there and Medicare is ignoring it and they wrote back today that there is no facility on the claim on their end.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Facility is not showing up on electronic claim
-
- Posts: 9
- Joined: Wed Apr 20, 2016 7:47 am
Re: Facility is not showing up on electronic claim
I have it set as all and place of service is 11 (office)Gavin Walker wrote:Do you have an NPI setup for the facility for Medicare or "ALL"? What is the place of service code on the claim?
This morning I added Medicare as a separate line. I think I am going to resend them like that today.
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: