Mapa.exe error
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Mapa.exe error
we get a "Mapa.exe has encountered an error and needs to close" error when we print billing statements. windows XP SP3. Network attached HP laserjet. WEe also go the error on USB atached printer. (same printer)
Any ideas on cause/solution to this?
TIA
- Gavin Walker
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Re: Mapa.exe error
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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Re: Mapa.exe error
I'm trying to eliminate issues, not create new ones.
Thanks fro the quick reply.
- Gavin Walker
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Re: Mapa.exe error
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Re: Mapa.exe error
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Re: Mapa.exe error
Cheers
- Gavin Walker
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Re: Mapa.exe error
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Re: Mapa.exe error
- Gavin Walker
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Re: Mapa.exe error
Start Internet Explorer and go to Tools -> Internet Options -> Connections -> LAN Settings and make sure Automatically Detect Settings is unchecked.
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Re: Mapa.exe error
- Gavin Walker
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Re: Mapa.exe error
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Re: Mapa.exe error
- Gavin Walker
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Re: Mapa.exe error
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Re: Mapa.exe error
Computer: windows 7 64bit os on dell pc, with ssd
Medisoft: version 12. Running in xp3 compatibility mode.
Printer: hp 2055dp network printer.
Driver: hp universal driver pcl5 and pcl6
What worked:
Connect the printer directly to the pc via USB.
On the printer driver, disable the Bi directional support. Google if you don't know how to do this,
Save, restart computer.
If this doesn't work, completely remove the printer and let windows automatically re install the printer. Then disable bu directional support.
I noticed that the low ink or low paper pop up stopped. This should be expected.
Medisoft works fine in windows 7 64 bit. No other issues.
What did not work:
Printing via network printer worked, but mapa.exe still crashed Even with bi directional support turned off. The low toner pop up still occurred. I tried both pcl5 and PCl6 drivers. I did not know how to disable the low toner pop up when printing over network. If anyone knows, please let me know.
Hope this helps someone
A
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