Important Medisoft KB access information
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Important Medisoft KB access information
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Joined: Tue Feb 22, 2011 1:00 pm
Re: Important Medisoft KB access information
As for the KB being open to Medisoft's competitors, I find that to be a lame excuse for closing it down to users. It would be quite prudent and savvy for any Medisoft competitor to have purchased every version of Medisoft over the years, then turning it over to their software development teams to take apart and know all they need to know about Medisoft. They don't need the KB for learning all they want about Medisoft software. They just buy it and deconstruct it. All competitors in any industry get a hold of each other's products so they can 'learn' what each of them is doing. Car manufacturers do this all the time, buying whole series of their competitors models so their engineers can learn what they can adopt or improve on. I seriously doubt Medisoft's KB contained any corporate 'secrets' (which is what they really need to protect) that would have been revealed to their competitors online.
I suspect the elimination of the KB has more to do with increasing their bottom line $$, since many users will most likely end up purchasing support agreements (or paying per support session) for answers which they could have obtained from the KB.
This is the type of 'anti-loyal user' effort that will make me seriously consider abandoning Medisoft whenever v17 gets stale and I find myself in need of an upgrade.
P.
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- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Important Medisoft KB access information
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- Posts: 204
- Joined: Tue Feb 22, 2011 1:00 pm
Re: Important Medisoft KB access information
I had contacted 3 VAR's I'm familiar with (one in my local area) for something like this and none had any access to the kb.
Thanks!
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- Joined: Wed Mar 02, 2011 11:59 pm
Re: Important Medisoft KB access information
That being said I want to truly extend thanks to you for creating this forum and for your generous spirit of wanting to help others. Profits are important but helping others to have a positive experience I will choose anytime and I will always spend my dollars with organizations that support me.
Thank you!
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Important Medisoft KB access information
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
-
- Posts: 49
- Joined: Wed Aug 03, 2011 11:46 am
Re: Important Medisoft KB access information
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: