Technical problems with Medisoft.
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dregbert
- Posts: 3
- Joined: Mon May 08, 2023 10:43 am
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by dregbert » Mon May 08, 2023 10:52 am
My menu bar and tool bar have both disappeared in my office hours. I have tried to right click at the top to bring it back but all it says is our office name and there are no bars to click on. When I right click it just says move-minimize-size-and close. Any help would be appreciated.
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Thu May 11, 2023 8:52 am
You'll probably need to work with your Medisoft reseller on this one to clear out the Office Hours registry settings. If you do not have support with a reseller, then you can
click here to purchase Medisoft support.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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dregbert
- Posts: 3
- Joined: Mon May 08, 2023 10:43 am
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by dregbert » Fri May 12, 2023 9:49 am
Which option would I choose? Registration recovery or just medisoft support?
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dregbert
- Posts: 3
- Joined: Mon May 08, 2023 10:43 am
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by dregbert » Fri May 12, 2023 11:57 am
Also, if we didn’t purchase this medisoft from you would we still be able to get this problem fixed if we bought your support?
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Thu May 18, 2023 7:53 am
Choose Medisoft Support 1 hour or more for your version of Medisoft. Yes, we can support you even if you didn't buy your Medisoft from us.