Error When Attempting to Print Individual Receipts
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- Posts: 2
- Joined: Thu Oct 12, 2017 9:50 am
Error When Attempting to Print Individual Receipts
I received the attached errors when attempting to print individual receipts from a specific company in Medisoft. The errors appear consecutively and while I'm able to click through them, the receipts don't print afterwards.
The OS is Windows 10 Pro.
What are some other steps I could take to troubleshoot these errors?
- Attachments
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- medisoft, receipt printer error 1.png (51.92 KiB) Viewed 4454 times
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- medisoft, receipt printer error 2.png (53.68 KiB) Viewed 4454 times
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Error When Attempting to Print Individual Receipts
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 2
- Joined: Thu Oct 12, 2017 9:50 am
Re: Error When Attempting to Print Individual Receipts
I'm 3rd-party IT vendor. I'm not very familiar with Medisoft or how it's supposed to work. After reading your reply, I reached out to the user who also informed me that she was not familiar with setting up the Provider IDS grids.
Could you share more information on how to configure that in Medisoft? Is there a how-to guide you can provide?
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: