If RM fails to unzip an 835/ERA file, it destroys the .zip file in the process and makes the archive invalid.
The normal behavior with zipped ERAs is that they are unzipped automatically by RM and the 835s displayed in [b]bold font[/b], ready to post.
Downloaded a zip file (from Optum Financial, for those who are interested). The zip file is fine, I can open it in Windows Explorer as well unzip programs. However, if I start RCM to post these ERAs, all I get is "Zip file archive" in the Reports window, and you cannot view this file in RCM.
Now, going back to the reports folder, I found that the zip file size has changed, and I can no longer open it. Windows as well as other unzip programs complain that the file is invalid.
Incidentally, this zip file had multiple nested folders in it, once I extracted all the 835s manually, I could post them without incident.
Where does one file a bug report for Medisoft/Revenue Manager?