corrected claims

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ehc2010
Posts: 38
Joined: Tue Aug 26, 2014 8:26 am

corrected claims

Post by ehc2010 » Fri Oct 28, 2016 2:24 pm

Hey,

I have tried to send corrected claim rather void a claim and used frequency code 8 for a BCBS claim. I have a rejection which says claim reference number is missing/ invalid. I found that claim # is populated on comment column under claim and still I have a problem. I tried to reduce the numbers to 13, 15 and tried different ways but could not succeed. Please help. I need to understand if I have to enter something manually on Medisoft V19.


Thanks,

Jason M

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: corrected claims

Post by Gavin Walker » Sat Oct 29, 2016 10:20 am

On the Case -> Medicaid and Tricare tab enter the claim reference number in the Original Reference field.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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