Revenue Management Reports ERA caused overpaid
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Revenue Management Reports ERA caused overpaid
I have one case where a downloaded 835 caused one line/charge of each claim to show as overpaid in just one of the patient's cases (there were 4 patients on the ERA), so I deleted the payments, line by line from all 4 patient's cases, then deleted the ERA payment from the main deposit page. 3 patient cases are completely normal, but the 4th, even though there are no payments showing under the lower half of the page in the payment section, is still showing one line of each claim as overpaid (yellow) (& even though the line is showing as Insurance 1 Paid = False) so that there is a remainder credit. I cannot figure out how to set the Insurance 1 Amt Paid to $0 so that the remainder will go back to equaling the Allowed Amount.
Boy, I hope that made sense. Thanks for your help.
Julia
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- Gavin Walker
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Re: Revenue Management Reports ERA caused overpaid
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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Re: Revenue Management Reports ERA caused overpaid
That's exactly what I did do. The bottom pane where payments show, is where I deleted, line by line, each payment. Now there are only the billing lines in the bottom pane. That's why this is so perplexing. Do you have any other thoughts?
Thanks, Julia
Any other ideas?
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Re: Revenue Management Reports ERA caused overpaid
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Re: Revenue Management Reports ERA caused overpaid
- Gavin Walker
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Re: Revenue Management Reports ERA caused overpaid
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Re: Revenue Management Reports ERA caused overpaid
If I can't figure this out today, I may just give up. It's only one patient & one case..... I just hope it doesn't happen again.
- Gavin Walker
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Re: Revenue Management Reports ERA caused overpaid
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Re: Revenue Management Reports ERA caused overpaid
If anyone else experiences this same problem & figures out how to resolve it, please let me know. Thanks!
- Gavin Walker
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Re: Revenue Management Reports ERA caused overpaid
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