Problem with adding/editing patient/charts
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- Posts: 7
- Joined: Mon Jul 02, 2007 1:46 pm
- Location: Idaho
Problem with adding/editing patient/charts
Any ideas?
Thanks!
Jamie
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
In order to correct this error, take the following steps:
- 1. Make a backup of your data.
2. Verify that your data path is not the same path as your program path.
3. Close Medisoft on all machines.
4. Uninstall Medisoft.
5. Reinstall Medisoft.
6. If you are using Medisoft Network Professional, perform these steps from the Server.
7. Right-click the Start button and select Search.
8. When the Search Window opens, enter *.lck in the All or Part of the File Name field.
9. From the Look In field, click on the drop-down arrow and select Local Hard Drives.
10. After completing steps eight and nine, click on Search.
11. When the Search Results return, highlight the .lck files in the MediData and/or Medisoft folders and press the Delete key.
12. After deleting the file(s), click on the Back button and continue searching for these files: *.loc, *.lok, Mwclose.cp, OHTV*.*, tim_*.* and *.tmp. Again, when the Search Results return, highlight the files in the MediData and/or Medisoft folders and press the Delete key.
13. After the search has been completed, reboot the computer or Server. The error will no longer appear.
If that doesn't work, we'll probably need to remote into your system and take a look.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386