Error 6420 The discovery process for the advantage database
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- Posts: 4
- Joined: Mon May 16, 2011 11:07 am
Error 6420 The discovery process for the advantage database
This client of mine was running a single user instance of Medisoft Office Hours and we are attempting to upgrade it to a multiuser version. This upgrade was from version 14 to 16. I uninstalled the software like the instructions said before doing the upgrade. I then installed the Advantage Database Server and Medisoft Office Hours Professional v16. On the original workstation it's running fine.
The workstations are in a workgroup. I created the same User ID and password on both workstations and can attach to the Medidata directory without any problems from the second workstation and have full read/write privileges on it. When I try and open Medisoft on the second computer the practice name comes up with an asterisk in front of the name. When I click on the practice and try and continue to open the program is when I get the 6420 error as well as tbl view "cannot perform this operation on a closed dataset". Looking at the Advantage Database configuration utility on the first workstation/server it says that 2 clients are attached. I've verified that there are no firewalls between either computers.
I've tried installing Medisoft Office Hours Pro on a second workstation that is running Windows 7 and attaching to the server and get the same error. Also, have tried not using the wireless network and using a crossover cable to connect directly to the server. I tried installing the Advantage Database server on the second workstation and it said it couldn't because another computer is already running the database software.
But I'm sorta at a loss at what to do next. It doesn't seem it should be this difficult.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Error 6420 The discovery process for the advantage datab
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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Re: Error 6420 The discovery process for the advantage datab
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Error 6420 The discovery process for the advantage datab
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- Posts: 4
- Joined: Mon May 16, 2011 11:07 am
Re: Error 6420 The discovery process for the advantage datab
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Error 6420 The discovery process for the advantage datab
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- Posts: 4
- Joined: Mon May 16, 2011 11:07 am
Re: Error 6420 The discovery process for the advantage datab
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Error 6420 The discovery process for the advantage datab
Here is a knowledgebase article that can address some of the more rare instances of 6420 errors:
LINK REMOVED
The old Medisoft knowledgebase is completely gone now, so I removed the link.