Config File Create Error

Technical problems with Medisoft.
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mtpj4
Posts: 4
Joined: Sat Apr 30, 2011 5:45 pm

Config File Create Error

Post by mtpj4 » Mon May 09, 2011 10:08 pm

When attempting to send a claim electronically through Revenue Management I am getting a config file create error that seems to be related to permissions. I tried to attach a screen shot but it wouldn't let me do it. I tried a number of different file formats. We are using Medisfot v17.

The error states:

The following error occurred while creating the config file:

System.UnauthorizedAccessException:Access to the path 'C:\Program Files(x86)\Medisoft\BIN\RCM\infoExchange.prop' is denied.............

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Config File Create Error

Post by Gavin Walker » Tue May 10, 2011 7:47 am

Medisoft requires "Write" rights for everything under the BIN folder. On Windows Vista or higher, everything under Program Files(x86) is read-only as a default. So, if this is Vista or higher, you can uninstall Medisoft and then reinstall it under the default folder of C:\Medisoft.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

mtpj4
Posts: 4
Joined: Sat Apr 30, 2011 5:45 pm

Re: Config File Create Error

Post by mtpj4 » Tue May 10, 2011 8:08 am

I just changed the permissions for the bin directory and it worked. Thanks again fir your assistance.

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