Access Violation at address ******** in module 'MAPA.EXE'

Technical problems with Medisoft.
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Fuddy
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Joined: Tue Apr 05, 2011 5:08 pm

Access Violation at address ******** in module 'MAPA.EXE'

Post by Fuddy » Tue Apr 05, 2011 6:48 pm

Hi all,

I'm running into this problem:

Medisoft Ver 11, sp3

I go to reports -> Analysis Reports -> Practice Analysis and get this:

Image

I ran all the file maintenance utilities... and even the Invalid character tool (found a few errors, manually fixed them and still get the error)

I opened the ads_err.dbf file on my C:\ drive to look at the errors in Advantage data architect. Here's what I see:
Image

The line that is causing the error in the SRC_LINE column? which would be 2164. Now, how do I know which table to open to look for the bad data?

Thanks in advance for any help.

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Gavin Walker
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Location: Springfield, MO
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Re: Access Violation at address ******** in module 'MAPA.EXE

Post by Gavin Walker » Tue Apr 05, 2011 8:07 pm

Usually, when I see this error, I run FixPax. I can't remember if you run the utility directly on v11 or through Mediutils.

So, run C:\program files\medisoft\bin\mediutils.exe -> Fix Payment Cross References.

If you don't have MediUtils, then look for FixPax.exe at the same location.

Examine FixPax.log after running this and look for missing payment/adjustment/ or charge codes and re-enter them into your database.

Also, download and install v11 sp4. Some service packs contained fixes to these utilities, so you might as well run with the latest.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

Fuddy
Posts: 3
Joined: Tue Apr 05, 2011 5:08 pm

Re: Access Violation at address ******** in module 'MAPA.EXE

Post by Fuddy » Tue Apr 05, 2011 8:25 pm

Gavin Walker wrote:Usually, when I see this error, I run FixPax. I can't remember if you run the utility directly on v11 or through Mediutils.

So, run C:\program files\medisoft\bin\mediutils.exe -> Fix Payment Cross References.

If you don't have MediUtils, then look for FixPax.exe at the same location.

Examine FixPax.log after running this and look for missing payment/adjustment/ or charge codes and re-enter them into your database.

Also, download and install v11 sp4. Some service packs contained fixes to these utilities, so you might as well run with the latest.
I don't have fixpax.exe in the bin folder, but I do have "Repair Payment References" in mediutils. Is that the same thing?

Fuddy
Posts: 3
Joined: Tue Apr 05, 2011 5:08 pm

Re: Access Violation at address ******** in module 'MAPA.EXE

Post by Fuddy » Tue Apr 05, 2011 8:41 pm

Ended up running "Repair Payment References" and it's working now.

Thanks for your help

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Access Violation at address ******** in module 'MAPA.EXE

Post by Gavin Walker » Wed Apr 06, 2011 7:59 am

Yes, that is what I was talking about. Glad it worked for you. :D

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