Report Server Error 7078

mbpros · Post by **mbpros** » Fri Apr 01, 2011 9:49 am

I upgraded to V17 last week and have been using the Report Server previously without a problem. But now with V17 when I try to run it I receive an Advantage Error 7078: The Advantage Database Server Cannot authenticate the user.

Nothing has changed except the Advantage upgrade on my server...Any ideas how to fix this? I received this error both on my desktop and when I tried to run Report Server on one of my terminal servers.

Steve

Post by **Gavin Walker** » Sat Apr 02, 2011 12:08 pm

Hi Steve, did you purchase and install Medisoft Reports Pro v17 sp1?

mbpros · Post by **mbpros** » Sat Apr 02, 2011 12:48 pm

Yes, definitely....and registered it.

Post by **Gavin Walker** » Sat Apr 02, 2011 5:15 pm

This can be caused by a Login Name defined in Medisoft as "USER". To correct this, make sure you have at least one active level 1 Login Name defined in Medisoft and then delete out the "USER" Login Name.

mbpros · Post by **mbpros** » Sat Apr 02, 2011 5:18 pm

I might have to pay you to look into this. I definitely have Level 1 users in each and every dataset and that's what I log in as for each dataset...and again it worked fine in Report Server for V16. Do you think if you connected to my desktop you could diagnose and fix it?

Steve