Problem with RM in V17 and 997s
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- Posts: 312
- Joined: Fri Mar 11, 2011 6:59 pm
Problem with RM in V17 and 997s
As a billing service, we can download hundreds of 997s from a clearinghouse or various payers. In RM in V16 and in CM4, you could place all of these 997s in the Common Report Folder (Downloads folder in RMData), click on the 997 report in RM and you would be prompted for the login and password for that practice, then the report would open and then post in RM. But in V17, you can't do that. Apparently you can't use the Common Report Folder, but have to place each report in the respective downloads folder for that practice's RM Data...then go into the practice and run RM Reports.
HERE'S THE PROBLEM...When you download 997s from the clearinghouse (or payer) you have no idea which practice the 997 is for.
Any ideas on how to solve this problem? I know you have a billing service also so how do you handle this now...or are you sending via RelayHealth?
Steve
Medical Billing Professionals
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Problem with RM in V17 and 997s
Back to your issue, in Revenue Management -> Preferences -> Revenue Management tab, do you have a unique Claim Prefix for each practice? You'll need to assign a three letter or digit prefix for each practice.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 312
- Joined: Fri Mar 11, 2011 6:59 pm
Re: Problem with RM in V17 and 997s
Steve
Medical Billing Professionals
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Problem with RM in V17 and 997s
-
- Posts: 312
- Joined: Fri Mar 11, 2011 6:59 pm
Re: Problem with RM in V17 and 997s
But not the worst problem in the world...just some setup work with the clearinghouse....Actually I found this to be the smoothest upgrade ever..and I've been using Medisoft since I think Version 6.
Steve
Medical Billing Professionals