Invalid floating point operation

sandllr52 · Post by **sandllr52** » Wed Mar 16, 2011 7:22 am

I have Version 9 sp 2 and I am trying to run a Payment Day Shhet with totals and it gets about 98% done and I get this message: invalid floating point operation. How do I get rid of that? I regularly do the file maitenence, and a anti-virus. This is the only place I get this message. The Dr would like his totals for 2010 and I can't get them for him. HELP HELP please.

Lori
Milton W. Richardson DPM

Post by **Gavin Walker** » Wed Mar 16, 2011 8:09 am

There is a utility that I believe was installed with v9. You need to run c:\Program Files\Medisoft\Bin\FixPax. It takes a little longer to run than a file maintenance. Then you will need to review C:\program files\Medisoft\Bin\FixPax.log for any procedure/payment/adjustment codes that were deleted out of your system and set them back up.

sandllr52 · Post by **sandllr52** » Thu Mar 17, 2011 2:31 pm

Ok I ran that twice and I have some "garbage out there" that I dont know how to enter or get it out. Here they are:

Procedure Codes: og(box)caption
justment S
b(box)x(box)!(boxbox)?I(box)

Help Help!! Thanks so much for your help so far!! It has been very helpful.

Lori
Milton W. Richardson, DPM

Post by **Gavin Walker** » Thu Mar 17, 2011 10:44 pm

Unfortunately, you have data corruption and you will need to work with a VAR to repair your data.

sandllr52 · Post by **sandllr52** » Mon Mar 28, 2011 4:56 pm

what is a VAR?

Post by **Gavin Walker** » Mon Mar 28, 2011 7:45 pm

Value Added Reseller. McKesson does not support your version of Medisoft.