Technical problems with Medisoft.
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sandllr52
- Posts: 3
- Joined: Tue Mar 15, 2011 5:22 pm
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by sandllr52 » Wed Mar 16, 2011 7:22 am
I have Version 9 sp 2 and I am trying to run a Payment Day Shhet with totals and it gets about 98% done and I get this message: invalid floating point operation. How do I get rid of that? I regularly do the file maitenence, and a anti-virus. This is the only place I get this message. The Dr would like his totals for 2010 and I can't get them for him. HELP HELP please.
Lori
Milton W. Richardson DPM
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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by Gavin Walker » Wed Mar 16, 2011 8:09 am
There is a utility that I believe was installed with v9. You need to run c:\Program Files\Medisoft\Bin\FixPax. It takes a little longer to run than a file maintenance. Then you will need to review C:\program files\Medisoft\Bin\FixPax.log for any procedure/payment/adjustment codes that were deleted out of your system and set them back up.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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sandllr52
- Posts: 3
- Joined: Tue Mar 15, 2011 5:22 pm
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by sandllr52 » Thu Mar 17, 2011 2:31 pm
Ok I ran that twice and I have some "garbage out there" that I dont know how to enter or get it out. Here they are:
Procedure Codes: og(box)caption
justment S
b(box)x(box)!(boxbox)?I(box)
Help Help!! Thanks so much for your help so far!! It has been very helpful.
Lori
Milton W. Richardson, DPM
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Gavin Walker
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Contact:
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by Gavin Walker » Thu Mar 17, 2011 10:44 pm
Unfortunately, you have data corruption and you will need to work with a VAR to repair your data.
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sandllr52
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by sandllr52 » Mon Mar 28, 2011 4:56 pm
what is a VAR?
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Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Mon Mar 28, 2011 7:45 pm
Value Added Reseller. McKesson does not support your version of Medisoft.