Version 17 upgrade issues in conversion

slvance2 · Post by **slvance2** » Fri Feb 04, 2011 10:11 am

I'm upgrading from version 14 to 17. No apparent problems at all in the actual conversion process as best I can tell. However, just like every time I have had to upgrade when I go to file claims Medisoft gives me this error message:
error 7041
file not found
verify the specified path and file name is correct

it appears it is saying it cannot find HCFAFILE. I checked and HCFAFILE is in the "program" slot of the EDI receiver set-up - and there is a HCFAFILE program in the bin file of medisoft.???

any help would certainly be appreciated.

Steve

Post by **Gavin Walker** » Fri Feb 04, 2011 10:57 am

HCFAFile.exe was obsolete as of v11 sp3. You should switch to CMSFile. Your clearinghouse will probably need to "remap". You will need to make sure your NPI numbers are setup in the system.