Large file size when backing up work

tdachel · Post by **tdachel** » Fri Jan 28, 2011 4:55 pm

We just upgraded from version 14 to Version 16 SP1 (16.1.2.220) and we are having issues when our students back up their work. Their backup files are around 350mb and we believe that they should be under 3.5mb. The students save their work on flash drives.

Post by **Gavin Walker** » Sat Jan 29, 2011 8:52 am

3.5 MB might be expecting too much. Medisoft does not use the best compression algorithm when making a backup. I would expect somewhere around 10 MB. What is the largest file in one of their backups?

Paul Williams · Post by **Paul Williams** » Thu Feb 17, 2011 10:38 am

Of course, you also want to be sure not to set the backup destination to be inside of the Medidata folder. If it is, each time you backup, you'll get the contents of the Medidata folder, plus the most-recent backup. Your backup file will grow in size every time it's run, which will soon lead to problems.

LightLives · Post by **LightLives** » Thu Mar 03, 2011 12:08 am

Thanks so very much for pointing out that a doubling of the backup file is likely related to having the backups in the Medidata folder. Someone in the office had changed the backup destination and we were up to 180GB backups. Oh!
Can anyone tell me what happened to the Medisoft Knowledge Base? It looks like they have taken this down which I find incredible? We are using version 12 and don't have a service contract but I had sucessfully used the knowledge base until now as it has disappeared. Did they really make access to the knowlege base a paid support item?
Thank you so much for creating this forum. I am truly grateful.
K

Post by **Gavin Walker** » Thu Mar 03, 2011 12:04 pm

Follow this link: http://www.medtechsys.net/forum/viewtopic.php?f=2&t=668

We have had a discussion going about the Medisoft KB.