Payment glitch in Medisoft 14
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- Posts: 10
- Joined: Tue May 25, 2010 4:02 pm
Payment glitch in Medisoft 14
I was told that I would have to go into the Advantage database to correct this problem, but I'm not sure what to look for.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Re: Payment glitch in Medisoft 14
Then make sure you have the latest service pack for your version of Medisoft. In your case it is v14 sp2.
Then there is a utility in your Medisoft\Bin folder called MediUtils. Run that and pick the option to fix payment references. This creates a file called Medisoft\bin\fixpax.log. Scan through the .log file and look for any lines that mention that a procedure or payment code was missing. Re-enter any missing codes and run the utility again until there are no missing codes.
Then run File -> File Maintenance -> All the options on the recalculate balances tab. It wouldn't hurt to pack data and rebuild indexes at this point.
Hopefully, that fixes your problem. If not, you will have to re-enter the charge and payments and then delete the old charge and payments.
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