Medisot 16 and Simple 836

Technical problems with Medisoft.
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SANDY
Posts: 13
Joined: Fri May 21, 2010 1:05 pm

Medisot 16 and Simple 836

Post by SANDY » Fri May 21, 2010 2:08 pm

I am receiving an error when I submit claims through Simple 837 module. Error: The "Program File" field for this receiver needs to be specified. When I go into Medisoft/EDI Receivers it is specified. What else could it be?
Please advise
Sandy

SANDY
Posts: 13
Joined: Fri May 21, 2010 1:05 pm

Re: Medisot 16 and Simple 836

Post by SANDY » Sat May 22, 2010 1:56 pm

Post should say Simple 837

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Medisot 16 and Simple 837

Post by Gavin Walker » Tue May 25, 2010 11:35 am

Hi Sandy, check that the software is registered. I have not personally used Simple837, but SimpleERA required that you register the software before it would function. After you have had a chance to use the software for a while, please post back your experience with Simple837. I am curious to learn how it went and I am sure others would like to know as well.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

SANDY
Posts: 13
Joined: Fri May 21, 2010 1:05 pm

Re: Medisot 16 and Simple 836

Post by SANDY » Tue May 25, 2010 1:00 pm

:D Will do

careymvigormd
Posts: 6
Joined: Tue Aug 24, 2010 5:32 am

Re: Medisot 16 and Simple 836

Post by careymvigormd » Wed Aug 25, 2010 4:32 pm

Are you using Capario 837? If so, I had this exact same problem and exact same error message that Capario IT could not resolve. I looked at how my v 12 was set up with Capario and then went in and added all the red Capario icons to the bin folder and made sure that the exe extensions were hidden. This worked for me. Are you using Capario 837?

SANDY
Posts: 13
Joined: Fri May 21, 2010 1:05 pm

Re: Medisot 16 and Simple 836

Post by SANDY » Wed Aug 25, 2010 5:03 pm

No, it's Simple 837

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Medisot 16 and Simple 836

Post by Gavin Walker » Wed Aug 25, 2010 10:40 pm

PS, Capario 837 = Simple 837...

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