Medisoft registration crashes after physician info screen

[Jason York]

So far this issue has only been seen on Windows 7 computers...

Issue:
When trying to register Medisoft, the Practice information and Physician information screens can be filled out successfully. After filling out the physician information and clicking Next, the Medisoft registration app crashes. Windows displays an "application is not working" message.

Resolution:
Windows 7 has an option (accessible from the desktop resolution selection screen) that allows you to increase the size of items on your desktop. Increasing the desktop item size will cause the above issue. Switching the item size back to default will allow you to register the program successfully. After registration, you can set the item size back to what it was if needed.