Lost tool bar and menu bar in Medisoft office hours

Technical problems with Medisoft.
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dregbert
Posts: 3
Joined: Mon May 08, 2023 10:43 am

Lost tool bar and menu bar in Medisoft office hours

Post by dregbert » Mon May 08, 2023 10:52 am

My menu bar and tool bar have both disappeared in my office hours. I have tried to right click at the top to bring it back but all it says is our office name and there are no bars to click on. When I right click it just says move-minimize-size-and close. Any help would be appreciated.

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Lost tool bar and menu bar in Medisoft office hours

Post by Gavin Walker » Thu May 11, 2023 8:52 am

You'll probably need to work with your Medisoft reseller on this one to clear out the Office Hours registry settings. If you do not have support with a reseller, then you can click here to purchase Medisoft support.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

dregbert
Posts: 3
Joined: Mon May 08, 2023 10:43 am

Re: Lost tool bar and menu bar in Medisoft office hours

Post by dregbert » Fri May 12, 2023 9:49 am

Which option would I choose? Registration recovery or just medisoft support?

dregbert
Posts: 3
Joined: Mon May 08, 2023 10:43 am

Re: Lost tool bar and menu bar in Medisoft office hours

Post by dregbert » Fri May 12, 2023 11:57 am

Also, if we didn’t purchase this medisoft from you would we still be able to get this problem fixed if we bought your support?

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Lost tool bar and menu bar in Medisoft office hours

Post by Gavin Walker » Thu May 18, 2023 7:53 am

Choose Medisoft Support 1 hour or more for your version of Medisoft. Yes, we can support you even if you didn't buy your Medisoft from us.

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