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Billflash ePay tab not downloading
Posted: Mon Jul 26, 2021 9:28 am
by rj2asf
I am unable to download creditcard payment from BillFlash with the BF ePay button at the Deposit list. Used to be not a problem. eMD Connectivity Services are Running. I know it has to be something simple. Any suggestions?
Thanks
Re: Billflash ePay tab not downloading
Posted: Wed Jul 28, 2021 8:11 am
by Gavin Walker
Try setting your Default Browser to Chrome in your Windows settings and see if that helps.
Re: Billflash ePay tab not downloading
Posted: Thu Jul 29, 2021 11:19 am
by rj2asf
Hi. It is the medisoft interface issue. When I click on OfficePay button for bill flash on transaction entry window, it gives me the following error message
Class: EAccessViolation
Message: Access violation at address E8300030. Read of address E8300030
Re: Billflash ePay tab not downloading
Posted: Fri Jul 30, 2021 2:09 pm
by Gavin Walker
What version of Medisoft do you have? There may have been a hot fix for that issue.
Re: Billflash ePay tab not downloading
Posted: Mon Aug 02, 2021 12:33 pm
by rj2asf
version 24 sp1.
Re: Billflash ePay tab not downloading
Posted: Tue Aug 03, 2021 8:00 am
by Gavin Walker
Ok you need Medisoft v24 service pack 1, hot fix 1.
This link on our downloads page has it:
https://walkerteksolutions.com/service-packs/#m24sp
You should see the link there "Medisoft Comprehensive Convert and BillFlash Fix."
That should take care of it.