Billflash ePay tab not downloading

rj2asf · Post by **rj2asf** » Mon Jul 26, 2021 9:28 am

I am unable to download creditcard payment from BillFlash with the BF ePay button at the Deposit list. Used to be not a problem. eMD Connectivity Services are Running. I know it has to be something simple. Any suggestions?

Thanks

Post by **Gavin Walker** » Wed Jul 28, 2021 8:11 am

Try setting your Default Browser to Chrome in your Windows settings and see if that helps.

rj2asf · Post by **rj2asf** » Thu Jul 29, 2021 11:19 am

Hi. It is the medisoft interface issue. When I click on OfficePay button for bill flash on transaction entry window, it gives me the following error message

Class: EAccessViolation
Message: Access violation at address E8300030. Read of address E8300030

Post by **Gavin Walker** » Fri Jul 30, 2021 2:09 pm

What version of Medisoft do you have? There may have been a hot fix for that issue.

rj2asf · Post by **rj2asf** » Mon Aug 02, 2021 12:33 pm

version 24 sp1.

Post by **Gavin Walker** » Tue Aug 03, 2021 8:00 am

Ok you need Medisoft v24 service pack 1, hot fix 1.

This link on our downloads page has it:
https://walkerteksolutions.com/service-packs/#m24sp

You should see the link there "Medisoft Comprehensive Convert and BillFlash Fix."

That should take care of it.