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Kick off medisoft

Posted: Tue Jan 07, 2020 10:51 am
by Rogerw
Gavin
We sometimes get personnel that stay logged into medisoft once they have left for the day and when I try to do a daily back up it will not allow this because some still logged in. How do we kick them off medisoft so a backup can be done.

thank you
Roger

Re: Kick off medisoft

Posted: Wed Jan 08, 2020 8:50 am
by Gavin Walker
One way to do this would be to stop Advantage Database Server and restart it.

Re: Kick off medisoft

Posted: Wed Jan 08, 2020 12:24 pm
by Rogerw
but I cannot do this in the middle of the day in the case of someone that went tot lunch and has a patient open and some one needs to get into it.
this works fine when no one else is logged into medisoft, is there another way to just remove one person?

thank you
Roger

Re: Kick off medisoft

Posted: Thu Jan 09, 2020 8:42 am
by Gavin Walker
You cannot backup at all unless everyone is out of Medisoft. So if you want to do a backup one way to get them out would be to stop the Advantage Database Server.