report printing issue
Posted: Fri Jan 03, 2020 12:41 pm
We recently upgraded our computer from Windows 7 to Windows 10 and Medisoft Version 22 to Version 23. I went to run a patient aging report(1st time running one since upgrades) this morning and when I select patient aging it brings up the "Print Report Where", I selected "Preview the report on the screen" and click on start. It then acts like it is going to bring up the next window to select the report criteria and a window flashes on screen, but then disappears. I also tried running the "day sheets" reports and the same thing happens. I am able to print patient statements and other reports just fine. It seems to be only an issue with the Day Sheets, Aging, Analysis, Audit, and Patient Ledger.
Any thoughts or ideas on how to fix this issue?
Thank you!
Beth
Any thoughts or ideas on how to fix this issue?
Thank you!
Beth