Medisoft running extremely slow
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Medisoft running extremely slow
- Gavin Walker
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Re: Medisoft running extremely slow
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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Re: Medisoft running extremely slow
- Gavin Walker
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- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Medisoft running extremely slow
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Re: Medisoft running extremely slow
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Re: Medisoft running extremely slow
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Re: Medisoft running extremely slow
Open the Windows Task Manager (ctrl-alt-del -- the three-finger salute). Click on Processes. You will see all the services and applications running on the machine. You will see labels "Image Name, User Name, CPU, Mem Usage." Click on CPU. You will see which processes are active. Most likely you will see something at the top of the list that is using all your CPU resources. If things are just burbling along nicely you will see System Idle Process at the top of the list using 95% or more. That's fine. It's what else is using 95% or more for a long time that might be of concern.
Not specifically with Medisoft, but I have often found some service or application that seems to be stuck in a rut. Usually I can just close the process. Close the wrong one, though, and the system will crash.
- Gavin Walker
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Re: Medisoft running extremely slow
Go into Internet Explorer. Go to Tools -> Internet Options -> Connections -> LAN Settings
Uncheck the option Automatically Detect Settings.
Medisoft attempts to update itself over the Internet on start up. See if this setting helps.
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Re: Medisoft running extremely slow
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Re: Medisoft running extremely slow
1. What are the specs of the machine you've designated as your database server?
Adequate Processor? Sufficient Memory?
Type of hard drive? free space? defragged?
A large-enough and contiguous page/swap file?
LAN connection speed?
2. What is running on your server (besides ADS)?
Antivirus? (Argh! We've blocked our server from internet access and have NO antivirus/malware software installed).
What other unnecessary startup applications or services are running?
What OS are you running? (Oops, I guess you mentioned it is Windows 7, if it's related to that, I'm of no use!)
We have zero startup programs and have killed more than a dozen default services on our Windows Server 2003 X64 installation (automatic update, remote registry, themes, telnet, webclient, firewall, etc etc etc). Our server and network hardware is fairly beefy and serves up Medisoft queries to 20 users almost instantaneously.
PS - Monitor your ADS configuration settings. I will show the "max used" for different categories. Having them either too low, or too high, results in a performance decrease. We're still tweaking ours from the update to v15 and it's new reporting software, but presently are getting by with 300/1500/300/150/30/10.
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Re: Medisoft running extremely slow
1.It has a AMD Athlon II X2 2.90GHz duel core processor with 4gb of DDR2 800MHz.Paul Williams wrote:Focusing on your server,
1. What are the specs of the machine you've designated as your database server?
Adequate Processor? Sufficient Memory?
Type of hard drive? free space? defragged?
A large-enough and contiguous page/swap file?
LAN connection speed?
2. What is running on your server (besides ADS)?
Antivirus? (Argh! We've blocked our server from internet access and have NO antivirus/malware software installed).
What other unnecessary startup applications or services are running?
What OS are you running? (Oops, I guess you mentioned it is Windows 7, if it's related to that, I'm of no use!)
We have zero startup programs and have killed more than a dozen default services on our Windows Server 2003 X64 installation (automatic update, remote registry, themes, telnet, webclient, firewall, etc etc etc). Our server and network hardware is fairly beefy and serves up Medisoft queries to 20 users almost instantaneously.
PS - Monitor your ADS configuration settings. I will show the "max used" for different categories. Having them either too low, or too high, results in a performance decrease. We're still tweaking ours from the update to v15 and it's new reporting software, but presently are getting by with 300/1500/300/150/30/10.
Two Mirrored 1TB Sata 7200rpm hard drives with 883GB free.
Haven't even messed with the virtual memory but I'll give it a shot.
Its connected to our router via cat5 100mb connection.
2. Only thing on the server is Bit Defender
I'll try and mess with some of the startup programs, though I really cant see why that would be having any effect seeing as the computer never restarts and when we come in on Monday medisoft is as slow as malassis.
We did have our ADS configuration numbers low originally but I'll see if i can tweak them further.
As a side note, we purchased Windows Server 2008 R2 Foundation 64bit thinking it would be compatible (my mistake assuming). Though now the people we purchased the software said some of their other costumers had issues with the 64bit enterprise edition and had to downgrade. I have been waiting quite some time for their response in to regards of it being compatible before I go gallivanting off and install it just to find us in a worse situation. Though dose anyone know weather its compatible or not and if you think i would even help with out situation.
I'll give that a try as well, Thanks for all the advice I appreciate all of you taking the time.Gavin Walker wrote:Try this:
Go into Internet Explorer. Go to Tools -> Internet Options -> Connections -> LAN Settings
Uncheck the option Automatically Detect Settings.
Medisoft attempts to update itself over the Internet on start up. See if this setting helps.
- Gavin Walker
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Re: Medisoft running extremely slow
We have found Medisoft v15 to be compatible. 64-bit O/S won't help the Medisoft much though for two reasons:Pferriegel wrote: As a side note, we purchased Windows Server 2008 R2 Foundation 64bit thinking it would be compatible (my mistake assuming). Though now the people we purchased the software said some of their other costumers had issues with the 64bit enterprise edition and had to downgrade. I have been waiting quite some time for their response in to regards of it being compatible before I go gallivanting off and install it just to find us in a worse situation. Though dose anyone know weather its compatible or not and if you think i would even help with out situation.
1. The main benefit of 64-bit O/S is more RAM. 4GB is the MAX you can have with 32-Bit Windows. So, you will also need to increase your RAM to at least 6GB to realize any more RAM benefit.
2. Medisoft v15 is still a 32-bit app and it requires the 32-bit version of Advantage Database. Both can only run in and address memory in the first 4 GB of RAM even though you might have more RAM.
So, unless you are actually running out of RAM, I would look elsewhere for the bottleneck.