Unable to Backup. States all users must exit with ADYSS multiple time.
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- Joined: Wed Jul 24, 2019 8:37 am
Unable to Backup. States all users must exit with ADYSS multiple time.
We were last able to back up with no issue 7/16/19. The only change was a windows update on the server (where the ADS is hosted). Since then, when we attempt to back up Medisoft, it will not allow the backup. It keeps staying "All users must exit the program. Users: ADYSS, ADYSS, ADYSS, etc... Sometimes it shows 2, sometimes 4.
No users are on the system. The program is only installed on 2 computers in our office. When going into ADS Configuration Utility it confirms that the program running on the server is the only "user". Where are all these extra users coming from?
We have made sure that ADS and Medisoft are both allowed through Windows Defender. We have stopped/started the ADS, stopped other programs that running, rebooted, checked ADS settings. Again, it was working fine, and suddenly stopped.
Please help! Thank you so much!
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Unable to Backup. States all users must exit with ADYSS multiple time.
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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Re: Unable to Backup. States all users must exit with ADYSS multiple time.
So we did all of that, and it still gave the error. Mysteriously, Monday night it allowed the backup. However, since then, the error reappeared. We have no idea why this keeps happening. We are back to square one again.
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- Joined: Wed Jul 24, 2019 8:37 am
Re: Unable to Backup. States all users must exit with ADYSS multiple time.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Unable to Backup. States all users must exit with ADYSS multiple time.
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- Posts: 4
- Joined: Wed Jul 24, 2019 8:37 am
Re: Unable to Backup. States all users must exit with ADYSS multiple time.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: