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fixed slow reports but now claims mgmt sending duplicates

Posted: Tue May 14, 2019 9:53 am
by jpkpdc86
i have v19. went online and fixed slow reports using RepField.adi and Repfield.adt but now when I upload to my clearinghouse, it is sending double...
Thanks for your help!

Re: fixed slow reports but now claims mgmt sending duplicates

Posted: Wed May 15, 2019 7:55 am
by Gavin Walker
Make sure you load the hot fix for Medisoft v19 sp1 on ALL computers or the issues with the slow reports will come back again. The hot fix can be found here: https://www.walkerteksolutions.com/service-packs/#m19sp

Are you sending your electronic claims with Revenue Management.

Re: fixed slow reports but now claims mgmt sending duplicates

Posted: Wed May 15, 2019 9:30 am
by jpkpdc86
No, we are creating a file and uploading to the clearing house

Re: fixed slow reports but now claims mgmt sending duplicates

Posted: Wed May 15, 2019 3:46 pm
by Gavin Walker
The print image method to upload claim files is buggy and not recommended. I would recommend switching to using Revenue Management. What clearinghouse are you using?