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Program Options Missing from File Menu

Posted: Sun Mar 03, 2019 10:54 pm
by mbpros
Suddenly we have lost Program Options (and some other features like Backup Data and Restore Data) from the File Menu for all of our practices.

How do we get these options (the default options) restored?

Thanks,
Steve

Re: Program Options Missing from File Menu

Posted: Tue Mar 05, 2019 8:45 am
by Gavin Walker
Hi Steve, on the menu bar, click the drop down to the far right, click Add or Remove Buttons, and then click Reset Toolbar. You may have to restart Medisoft.

Re: Program Options Missing from File Menu

Posted: Tue Mar 05, 2019 12:17 pm
by mbpros
Thanks, but that did not fix it. Program Options, etc still missing from the File Menu. All Reset Toolbar does is add back icons I had removed from the toolbar.

Re: Program Options Missing from File Menu

Posted: Wed Mar 06, 2019 8:41 am
by Gavin Walker
You have to use the drop down on the menu bar not the toolbar.

Re: Program Options Missing from File Menu

Posted: Fri May 03, 2019 8:55 am
by Gavin Walker
I have seen this happen if the font scaling in Windows is set to 150%. If this happens, try setting it to 100% and see if that fixes the problem.

Re: Program Options Missing from File Menu

Posted: Fri May 03, 2019 10:43 am
by Gavin Walker
Oh, another thing to try. Delete OH.INI from c:\medisoft\bin\

When you launch and exit Office Hours, a new one will be generated. A bad OH.INI can cause this as well.