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Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Thu Jul 26, 2018 6:55 pm
by Dino1956
All of a sudden my Windows 8 Client PC will no longer give me access to the Server where our Medidata lives. It says "Don't Have Access To Files". Server is running Windows 7 and Client PC is running Windows 8. My 2 other PC's running Windows 8 connect fine. It was working as of last week. Any help would be appreciated.

Re: Version 16 "Don't Have Access To Files" on Server

Posted: Fri Jul 27, 2018 7:48 am
by Gavin Walker
I would guess that Windows Update installed Windows Defender firewall and it needs to be configured to allow Advantage Database Server through.

Re: Version 16 "Don't Have Access To Files" on Server

Posted: Mon Jul 30, 2018 1:19 pm
by Dino1956
On the Server or on the Client PC?

Re: Version 16 "Don't Have Access To Files" on Server

Posted: Mon Jul 30, 2018 4:19 pm
by Dino1956
Tried shutting down Firewall on Client PC.
Still did not let me in.
The exact error message is “You Do Not Have Rights To This Path”.

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Mon Jul 30, 2018 10:25 pm
by Dino1956
My name is Dino Orlando and I am trying to solve this issue and am not getting anywhere. Can you help figure this out? The Server does not have any Firewall set. And I tried turning off the Firewalls in Windows 8 and Windows Defender but that did not help. The server path is \\BCC-SERVER. I'm able to access the server folders through Windows using a User Name & Password but not in the Medisoft program.

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Wed Aug 01, 2018 8:42 am
by Gavin Walker
In Windows network on the client, is it is domain, private, or public connection?

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Wed Aug 01, 2018 7:19 pm
by Dino1956
Won’t be in the office until Monday. Will check and let you know Monday at 4 pm. Thanks.

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Mon Aug 06, 2018 2:23 pm
by Dino1956
Public Network

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Thu Aug 09, 2018 8:11 am
by Gavin Walker
That's why. The server won't allow anyone to access it from a public network. Change it to domain or private network.

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Thu Aug 09, 2018 4:15 pm
by Dino1956
I will try that. But I'm thinking that is the way it's set up now since I restored the Client PC.
Think it was set to Private when I was first troubleshooting the Issue. But since the PC is wiped and clean now I will change it to "Private" on my next trip to Office. Should I also make sure the WiFi and Ethernet are Set to Private? Thanks. I'll let you know what happens.

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Fri Aug 10, 2018 7:35 am
by Gavin Walker
I would make them all private since the computer is located in an office. Make sure the WIFI is on the same network as the Medisoft server.

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Wed Aug 15, 2018 12:20 pm
by Dino1956
I changed them to Private and the client pc still does not see Server. I click on Browse and the Server does not show up in Window.

Re: Version 16 “You Do Not Have Rights To This Path” On Server

Posted: Wed Aug 15, 2018 2:27 pm
by Gavin Walker
Try just typing the name like this if you know the server name and share to your Medisoft root folder. Usually formatted like \\<server name>\<share name>

For example \\xena\MediData.

On the server's network setup, Turn On Network Discovery in Windows under all network types - public, private, and domain. Turn On File and Printer Sharing.

If that doesn't work, do you have a HomeGroup setup or are you using User Accounts to setup the share?