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Medisoft Network professional locking the data files
Posted: Wed Jul 04, 2018 9:36 am
by jjohnson
Trying to set up a multi-user office one server, two workstations. The license is for 3 users however only one person can open medisoft at a time. If someone is working in the program the other users will get "Data is not Found". So it looks like the files are being locked by the user and the advantage config utility isn't working.
Re: Medisoft Network professional locking the data files
Posted: Thu Jul 05, 2018 10:44 am
by Gavin Walker
Possibly someone is running Medisoft Basic, Advanced, or Demo? Everyone has to run Network Pro in a multi-user office.
Re: Medisoft Network professional locking the data files
Posted: Thu Jul 05, 2018 11:21 am
by jjohnson
I did clean installs off the V21 disc they had in the office, the license on it was Network Professional. Could there be an issue with the Advantage DB? The systems are Windows 10 Pro,
Server: Intel core i5-4670 8gb Ram w10Pro
Workstation1: Intel core i3-7100 8GB Ram W10pro
Workstation2: Intel core i3-7100 8GB Ram W10pro
Also is there a download for V21 so I can work on these systems remotely with out their physical disc?
Re: Medisoft Network professional locking the data files
Posted: Thu Jul 05, 2018 12:03 pm
by Gavin Walker
As long is you have enough licenses, Medisoft should behave the same regardless of who else is in the database from other computers. You can try
uninstalling and re-installing Advantage from here. If you don't have your serial and validation, you can run AdsStamp to retrieve that information first.