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patient payments amounts doubled in transaction line
Posted: Thu Jun 07, 2018 11:45 am
by dleto
I have come across several patients where the patients payments are doubled in the transaction line. The payment is accurate in the payments, ADJ area and in the charges/adj/totals at the top. See screen shots where the payment is 107.99, yet it says Guarantor paid 215.98. When I try to apply the correct adjustment amount of 242.01, the balance in the adjustment screen is 134.02, which then leaves a negative balance.
Re: patient payments amounts doubled in transaction line
Posted: Fri Jun 08, 2018 6:13 am
by Gavin Walker
Try running C:\medisoft\bin\mediutils.exe -> Repair Payment References.
This makes a log called C:\medisoft\bin\fixpax.log
Look through the log for any instances of missing procedure, payment, or adjustment codes. Re-add the missing codes back into the database and then re-run Repair Payment References again until there are no more missing codes.
This can take a while and it is recommended you run a backup first.