patient payments amounts doubled in transaction line

Technical problems with Medisoft.
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dleto
Posts: 10
Joined: Mon Apr 30, 2018 2:41 pm

patient payments amounts doubled in transaction line

Post by dleto » Thu Jun 07, 2018 11:45 am

I have come across several patients where the patients payments are doubled in the transaction line. The payment is accurate in the payments, ADJ area and in the charges/adj/totals at the top. See screen shots where the payment is 107.99, yet it says Guarantor paid 215.98. When I try to apply the correct adjustment amount of 242.01, the balance in the adjustment screen is 134.02, which then leaves a negative balance.
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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: patient payments amounts doubled in transaction line

Post by Gavin Walker » Fri Jun 08, 2018 6:13 am

Try running C:\medisoft\bin\mediutils.exe -> Repair Payment References.

This makes a log called C:\medisoft\bin\fixpax.log

Look through the log for any instances of missing procedure, payment, or adjustment codes. Re-add the missing codes back into the database and then re-run Repair Payment References again until there are no more missing codes.

This can take a while and it is recommended you run a backup first.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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