ERROR 6420 AFTER WINDOWS UPDATE

Technical problems with Medisoft.
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EHCS
Posts: 122
Joined: Tue Oct 02, 2012 10:34 am

ERROR 6420 AFTER WINDOWS UPDATE

Post by EHCS » Mon May 21, 2018 10:38 am

WE had a computer that quite detecting the server until we restart the ADS on the server last week. it would disconnect after a few minutes or every time we try and switch practices or look at notes. If we shut down medisoft on all other working computers and restart the server it will connect again. Now today the other computer is doing it. I noticed our computers had a windows update the day before they quite working. I uninstalled the updated, but it did not fix the problem. Not sure what to do because we can not function continually restarting the server every time someone needs to switch practices or look at notes. Are there any fixes for this?? Right now our billing office is basically non-functioning because of this.

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: ERROR 6420 AFTER WINDOWS UPDATE

Post by Gavin Walker » Tue May 22, 2018 2:01 pm

I just fixed one of these today. Windows update installed Windows Defender which now has a firewall. Had to allow Advantage through the firewall.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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