Free Medisoft Tech Help- Medisoft V26, Medisoft Clinical EHR & More- Courtesy Support Resource

Hello,

When trying to send claims electronically we are greeted with the "Connect Create, Cancel" screen. We have a pre-existing list. However when I choose it we then get an error stating to use that list we must update. This doesn't make sense as the list was being used previously to this issue.

Any ideas?

Thank you in advance.

edit: This was found on a workstation, I have yet to choose the file on the server because I'm not sure how I can point it to a different list if need be.

Do a Check for Updates in Revenue Management and then when prompted to update the database, click Yes. You will be prompted at least twice to update the database. Click Yes each time.

Thanks for the response Galvin. Does this need to be done on all workstations or just the server, or both?

Do it from all workstations that will run Revenue Management.