Revenue Management Practice List

Technical problems with Medisoft.
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julmer
Posts: 3
Joined: Wed May 09, 2018 10:32 am

Revenue Management Practice List

Post by julmer » Wed May 09, 2018 11:14 am

Hello,

When trying to send claims electronically we are greeted with the "Connect Create, Cancel" screen. We have a pre-existing list. However when I choose it we then get an error stating to use that list we must update. This doesn't make sense as the list was being used previously to this issue.

Any ideas?

Thank you in advance.

edit: This was found on a workstation, I have yet to choose the file on the server because I'm not sure how I can point it to a different list if need be.

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Revenue Management Practice List

Post by Gavin Walker » Thu May 10, 2018 9:17 am

Do a Check for Updates in Revenue Management and then when prompted to update the database, click Yes. You will be prompted at least twice to update the database. Click Yes each time.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

julmer
Posts: 3
Joined: Wed May 09, 2018 10:32 am

Re: Revenue Management Practice List

Post by julmer » Thu May 10, 2018 10:39 am

Thanks for the response Galvin. Does this need to be done on all workstations or just the server, or both?

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Revenue Management Practice List

Post by Gavin Walker » Fri May 11, 2018 10:17 am

Do it from all workstations that will run Revenue Management.

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