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Access is denied when trying to back up
Posted: Sun Apr 22, 2018 5:37 pm
by hrw911
I'm on Medisoft Advanced version 19 sp. 1. I just installed it on a new desktop (Windows 7 Professional) and when I try to back up, I'm getting the following error:
System Error. Code:5.
Access is denied
Any ideas on how to fix this?
Re: Access is denied when trying to back up
Posted: Sun Apr 22, 2018 6:00 pm
by hrw911
I reinstalled sp1 and it solved the problem.
Re: Access is denied when trying to back up
Posted: Sun Apr 22, 2018 10:28 pm
by hrw911
That only worked once. The problem reoccurred when moving into and trying to back up other practices.
Re: Access is denied when trying to back up
Posted: Mon Apr 23, 2018 7:41 am
by Gavin Walker
That has been a bug in Medisoft for years. The work around is to exit Medisoft and restart it in order to back up the next practice database.