Entering a P.O. Box for a Practice
-
- Posts: 312
- Joined: Fri Mar 11, 2011 6:59 pm
Entering a P.O. Box for a Practice
BUT the claims denied for the following reason: Value of element N301 is incorrect. Expected value should not be
a 'PO BOX' or 'P.O. BOX'. Segment N3 is defined in the guideline at position 0250. Inval
id data: P.O. BOX 1809
Version: 5010A1 Loop: 2010AA
Segment ID: N3 Element #: 1
----------------------------------------------------------------------------------------
Error Initiator: HIPAA Message Type: R
Error Code: 0x3938c6e
Error Message: Loop 2010AB is used. It should not be used when address informati
on is the same as in loop 2010AA. Loop 2010AB is defined in the guideline at position 01
50. Invalid data: NM1*87*2~N3*P.O. BOX 1809~N4*NOME*AK*997621809
What do I do so I can send the P.O. Box as the pay-to?
Steve
Medical Billing Professionals
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Entering a P.O. Box for a Practice
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
-
- Posts: 312
- Joined: Fri Mar 11, 2011 6:59 pm
Re: Entering a P.O. Box for a Practice
Medical Billing Professionals
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Entering a P.O. Box for a Practice
-
- Posts: 312
- Joined: Fri Mar 11, 2011 6:59 pm
Re: Entering a P.O. Box for a Practice
5010A1 Error Message Value of ele
ment N301 is incorrect. Expected value should not be a 'PO BOX' or 'P.O. BOX'. Segment N
3 is defined in the guideline at position 0250. Invalid data: P.O. BOX 1809
Error Initiator: HIPAA Loop: 2000A
Segment ID: 2010AB Element #: NA
Version #: 5010A1 Error Message Loop 2010AB
is used. It should not be used when address information is the same as in loop 2010AA. L
oop 2010AB is defined in the guideline at position 0150. Invalid data: NM1*87*2~N3*P.O.
BOX 1809~N4*NOME*AK*997621809
----------------------------------------------------------------------------------------
Medical Billing Professionals
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Entering a P.O. Box for a Practice
If the Receiver Entity Type is Individual, then the Billing Address comes from the Provider record.
The pay to address always comes from the Practice Information Pay To tab.
Only fill out the pay to tab if it is different than the practice information or provider address.
Make sure physical address with zip +4 is setup in practice information and provider address.
It looks like we only support 1 PO Box per practice for claims without jumping through some extra hoops in Medisoft.
-
- Posts: 312
- Joined: Fri Mar 11, 2011 6:59 pm
Re: Entering a P.O. Box for a Practice
Medical Billing Professionals
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: